North Carolina Social Security Office

Published on March 02, 2026

If you have questions about your Social Security benefits, the SSA may recommend calling their national phone number or visiting their official website. However, your local Social Security Administration (SSA) office in North Carolina can often provide more direct and personalized assistance. Whether you want to check the status of your disability application, apply for SSI or SSDI benefits, update your personal information, or schedule an appointment, contacting your nearest SSA office is usually the best way to receive timely help.

To help North Carolina residents easily access support, a complete directory of SSA offices across the state is available. This directory includes office locations, hours of operation, phone numbers, and fax numbers, making it easier to find and contact your local SSA office for disability benefits, retirement benefits, and other Social Security services.

Ahoskie

1231 1St St W

Ahoskie, NC 27910

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (866) 828-3810

Fax Number: (833) 950-3771

Albemarle

202 Charter St Brookwood Executive Pk

Albemarle, NC 28001

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (866) 319-8268

Fax Number: (833) 950-3781

Asheboro

157 Dublin Square Rd Ste K

Asheboro, NC 27203

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (888) 472-6119

Fax Number: (833) 597-0078

Asheville

800 Centre Park Dr

Asheville, NC 28805

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (866) 572-8361

Fax Number: (833) 950-2542

Charlotte

2201 Coronation Blvd Ste 100

Charlotte, NC 28227

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (888) 383-1598

Fax Number: (833) 950-2536

Concord

830 Florence St NW

Concord, NC 28027

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (888) 366-6149

Fax Number: (833) 950-3145

Durham

3511 Shannon Rd Ste 200

Durham, NC 27707

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (888) 759-3908

Fax Number: (833) 950-2832

Elizabeth City

1865 W City Dr

Elizabeth City, NC 27909

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (866) 572-2819

Fax Number: (833) 950-2846

Fayetteville

145 Rowan St

Fayetteville, NC 28301

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (866) 964-6485

Fax Number: (833) 950-2836

Franklin

2123 Lakeside Dr

Franklin, NC 28734

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (866) 562-0738

Fax Number: (833) 950-3782

Gastonia

609 Cotton Blossom Cir

Gastonia, NC 28054

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (866) 331-2193

Fax Number: (833) 950-2840

Goldsboro

915 W New Hope Rd

Goldsboro, NC 27534

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (866) 964-7372

Fax Number: (833) 950-2834

Greensboro

6005 Landmark Ctr Blvd

Greensboro, NC 27407

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (877) 319-3075

Fax Number: (833) 950-2546

Greenville

2805 S Charles Blvd

Greenville, NC 27858

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (866) 494-4001

Fax Number: (833) 950-2844

Henderson

858 S Beckford Dr

Henderson, NC 27536

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (877) 628-6584

Fax Number: (833) 950-3119

Hendersonville

205 S Grove St

Hendersonville, NC 28792

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (866) 964-5053

Fax Number: (833) 950-3785

Hickory

1501 US Highway 321 NW

Hickory, NC 28601

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (888) 877-1615

Fax Number: (833) 950-2838

Kinston

2559 N Queen St

Kinston, NC 28501

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (866) 593-5671

Fax Number: (833) 950-3143

Lumberton

4430 Kahn Dr

Lumberton, NC 28358

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (866) 931-7099

Fax Number: (833) 950-2848

Mount Airy

Griffith Parkway 1187 North Andy

Mount Airy, NC 27030

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (866) 587-4418

Fax Number: (833) 950-3129

New Bern

1420 Mccarthy Blvd

New Bern, NC 28562

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (888) 491-1885

Fax Number: (833) 950-2842

Raleigh

4701 Old Wake Forest Rd

Raleigh, NC 27609

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (877) 803-6311

Fax Number: (833) 950-2540

Reidsville

2402 Freeway Dr

Reidsville, NC 27320

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (866) 748-2091

Fax Number: (833) 950-3121

Roanoke Rapids

833 Gregory Dr

Roanoke Rapids, NC 27870

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (866) 269-2010

Fax Number: (833) 950-3137

Rockingham

220 E Greene St

Rockingham, NC 28379

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (877) 405-7673

Fax Number: (833) 950-3141

Rocky Mount

1071 Hunter Hill Rd

Rocky Mount, NC 27804

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (866) 964-0784

Fax Number: (833) 950-2548

Salisbury

1840 Jake Alexander Blvd W

Salisbury, NC 28147

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (877) 405-3157

Fax Number: (833) 950-2538

Sanford

401 Tiffany Dr

Sanford, NC 27330

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (877) 319-5774

Fax Number: (833) 950-2826

Shelby

707 Schenck St

Shelby, NC 28150

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (877) 405-3576

Fax Number: (833) 950-2820

Smithfield

633 Venture Dr

Smithfield, NC 27577

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (888) 527-9331

Fax Number: (833) 950-3787

Statesville

2038 Davie Ave

Statesville, NC 28625

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (855) 722-3497

Fax Number: (833) 950-3139

Washington

1633 John Small Ave

Washington, NC 27889

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (866) 574-2589

Fax Number: (833) 950-3131

Whiteville

204 S Lee St

Whiteville, NC 28472

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (877) 779-7257

Fax Number: (833) 950-2528

Wilkesboro

1517 River St

Wilkesboro, NC 28697

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (866) 331-2298

Fax Number: (833) 950-2850

Wilmington

1528 S 16th St

Wilmington, NC 28401

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (866) 964-6227

Fax Number: (833) 950-2550

Wilson

1911 Westwood Ave W

Wilson, NC 27893

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (866) 366-5804

Fax Number: (833) 950-2530

Winston-Salem

1370 Lockland Ave

Winston Salem, NC 27103

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (877) 402-0828

Fax Number: (833) 950-2544

How to Apply for Disability Benefits at a North Carolina SSA Office

If you are applying for SSDI Benefits in North Carolina without legal representation, visiting your local SSA office can help ensure your application is properly completed. SSA representatives can explain the application process, answer general questions, and assist with completing required forms. While they cannot provide legal advice, they can guide you through the necessary steps.

Before your appointment, it is recommended to schedule a visit and gather all required documentation. Being prepared can help prevent delays and make the process smoother.

Documents to Bring to Your SSA Appointment in North Carolina

Bringing complete and accurate documentation to your SSA visit can help prevent delays and ensure your disability application is processed efficiently. For complex claims or reconsiderations, experienced disability lawyers in North Carolina can help ensure your medical records and supporting evidence meet SSA requirements. When visiting an SSA office, bring the following documents:

Social Security Number: Your Social Security card or official proof of SSN
Proof of Identity and Age: Birth certificate, passport, or government-issued ID
Proof of Residence: Lease agreement, mortgage statement, or utility bill
Proof of Income: Pay stubs, bank statements, and financial records
Proof of Assets: Information about bank accounts, property, and other resources
Medical Records: Medical reports, treatment details, and doctor contact information
Work History: Resume or summary of previous employment, including employers and dates worked

Having complete documentation can help speed up your disability claim review.

FAQs North Carolina SSA Offices

What are the office hours for SSA offices in North Carolina?

Most SSA offices in North Carolina are open Monday through Friday from 9:00 AM to 4:00 PM, excluding federal holidays. It is recommended to call ahead to confirm local office hours.

Can I apply for disability benefits at my local SSA office?

Yes, you can apply for SSDI or SSI benefits in person at your nearest SSA office. SSA representatives can help answer questions and assist with the application process.

Do SSA offices accept walk-in visits?

Yes, walk-ins are accepted, but scheduling an appointment is recommended to reduce waiting time and ensure faster service.

How can I contact my local SSA office?

You can contact your local SSA office by phone or visit in person. A directory of SSA offices provides office locations, phone numbers, and hours.

What services are available at SSA offices?

SSA offices provide services such as disability benefit applications, retirement benefit assistance, Social Security card replacement, updating personal information, and checking claim status.

Can I submit documents without visiting the SSA office?

Some SSA offices allow documents to be submitted by mail or through secure drop boxes. Contact your local office to confirm available options.