Published on February 27, 2026
If you have questions about Social Security benefits, you may be referred to the national SSA helpline or the official website. However, your local Social Security Administration (SSA) office in Massachusetts can often provide more direct, in-person assistance. Whether you need to check the status of your disability claim, apply for SSI or SSDI benefits, update personal information, or schedule an appointment, contacting your nearest SSA office is usually the most effective option.
To support Massachusetts residents, a complete directory of SSA offices across the state is available. This directory includes office addresses, business hours, phone numbers, and fax numbers, making it easier to locate and contact your local SSA office. Visiting or calling your nearest office can help ensure you receive accurate information and timely support regarding your Social Security benefits.
106 Pleasant St
Attleboro, MA 02703
Hours: Monday - Friday 9:00AM - 4:00PM
Phone Number: (888) 655-6469
Fax Number: (833) 926-1854
10 Causeway St Rm 148
Boston, MA 02222
Hours: Monday - Friday 9:00AM - 4:00PM
Phone Number: (866) 964-7311
Fax Number: (833) 515-0457
30 Christy Dr
Brockton, MA 02301
Hours: Monday - Friday 9:00AM - 4:00PM
Phone Number: (888) 717-1524
Fax Number: (833) 902-2518
10 Fawcett St 1St Flr
Cambridge, MA 02138
Hours: Monday - Friday 9:00AM - 4:00PM
Phone Number: (888) 527-9340
Fax Number: (833) 515-0461
115 Freeport St
Dorchester, MA 02122
Hours: Monday - Friday 9:00AM - 4:00PM
Phone Number: (866) 931-2550
Fax Number: (833) 926-1845
48 Research Rd Technology Park
East Falmouth, MA 02536
Hours: Monday - Friday 9:00AM - 4:00PM
Phone Number: (855) 881-0212
Fax Number: (833) 950-3254
400 North Main St
Fall River, MA 02720
Hours: Monday - Friday 9:00AM - 4:00PM
Phone Number: (866) 964-3967
Fax Number: (833) 902-2524
881 Main St 1St Floor Philbin Fed Bldg
Fitchburg, MA 01420
Hours: Monday - Friday 9:00AM - 4:00PM
Phone Number: (877) 319-0728
Fax Number: (833) 902-2520
One Clarks Hill Ste 101
Framingham, MA 01702
Hours: Monday - Friday 9:00AM - 4:00PM
Phone Number: (844) 587-1390
Fax Number: (833) 926-1862
354 Main St Ste 2
Gardner, MA 01440
Hours: Monday - Friday 9:00AM - 4:00PM
Phone Number: (844) 371-8116
Fax Number: (833) 436-4143
198 Columbia Rd Ste 1
Hanover, MA 02339
Hours: Monday - Friday 9:00AM - 4:00PM
Phone Number: (877) 444-6898
Fax Number: (833) 950-3252
367 Main St
Haverhill, MA 01830
Hours: Monday - Friday 9:00AM - 4:00PM
Phone Number: (866) 964-4324
Fax Number: (833) 926-1856
200 High St 2Nd Fl
Holyoke, MA 01040
Hours: Monday - Friday 9:00AM - 4:00PM
Phone Number: (877) 480-4989
Fax Number: (833) 902-2526
Suite 4 100 Independence Dr
Hyannis, MA 02601
Hours: Monday - Friday 9:00AM - 4:00PM
Phone Number: (866) 467-0440
Fax Number: (833) 926-1864
439 S Union St Ste 106 A
Lawrence, MA 01843
Hours: Monday - Friday 9:00AM - 4:00PM
Phone Number: (877) 669-3127
Fax Number: (833) 902-2522
151 Warren St Ste 300
Lowell, MA 01852
Hours: Monday - Friday 9:00AM - 4:00PM
Phone Number: (877) 746-9850
Fax Number: (833) 902-2510
140 Union St
Lynn, MA 01901
Hours: Monday - Friday 9:00AM - 4:00PM
Phone Number: (866) 366-7792
Fax Number: (833) 902-2508
192 Commercial St
Malden, MA 02148
Hours: Monday - Friday 9:00AM - 4:00PM
Phone Number: (866) 596-8598
Fax Number: (833) 926-1839
53 North 6Th St Hastings Keith Fed Bld
New Bedford, MA 02740
Hours: Monday - Friday 9:00AM - 4:00PM
Phone Number: (866) 964-7413
Fax Number: (833) 902-2516
96 Marshall St
North Adams, MA 01247
Hours: Monday - Friday 9:00AM - 4:00PM
Phone Number: (877) 319-5709
Fax Number: (833) 950-3260
One Edgewater Dr Ste 102
Norwood, MA 02062
Hours: Monday - Friday 9:00AM - 4:00PM
Phone Number: (866) 563-9533
Fax Number: (833) 926-1860
78 Center St Federal Bldg Ste 101
Pittsfield, MA 01201
Hours: Monday - Friday 9:00AM - 4:00PM
Phone Number: (866) 446-7111
Fax Number: (833) 902-2514
1515 Hancock St Ste 305
Quincy, MA 02169
Hours: Monday - Friday 9:00AM - 4:00PM
Phone Number: (866) 593-4392
Fax Number: (833) 926-1843
4238 Washington St
Roslindale, MA 02131
Hours: Monday - Friday 9:00AM - 4:00PM
Phone Number: (866) 331-9173
Fax Number: (833) 950-2342
10 Malcolm X Blvd
Roxbury, MA 02119
Hours: Monday - Friday 9:00AM - 4:00PM
Phone Number: (855) 278-4195
Fax Number: (833) 515-0463
35 Congress St Ste 101
Salem, MA 01970
Hours: Monday - Friday 9:00AM - 4:00PM
Phone Number: (866) 248-2394
Fax Number: (833) 926-1841
70 Bond St
Springfield, MA 01104
Hours: Monday - Friday 9:00AM - 4:00PM
Phone Number: (866) 964-5061
Fax Number: (833) 515-0459
104 Dean St
Taunton, MA 02780
Hours: Monday - Friday 9:00AM - 4:00PM
Phone Number: (877) 505-4546
Fax Number: (833) 950-2344
135 Beaver St Ste 120
Waltham, MA 02452
Hours: Monday - Friday 9:00AM - 4:00PM
Phone Number: (877) 457-1737
Fax Number: (833) 873-4342
51 Myrtle St Madison Place
Worcester, MA 01608
Hours: Monday - Friday 9:00AM - 4:00PM
Phone Number: (866) 331-9069
Fax Number: (833) 902-2511
If you are applying for SSDI benefits in Massachusetts without legal representation, visiting an SSA office can help make the process smoother. SSA representatives can answer general questions, explain eligibility requirements, and assist you in completing your disability application accurately. While SSA staff cannot provide legal advice, they can help ensure your forms are properly filled out and explain what to expect after submission.
Before visiting your local SSA office, it is recommended that you schedule an appointment, carefully review application requirements, and gather all required documentation. Being prepared can help reduce delays and improve the overall efficiency of your visit. If you are filing for disability benefits or managing an appeal, experienced disability lawyers in Massachusetts can assist in organizing your documentation and strengthening your claim.
When visiting an SSA office in Massachusetts, bring the following important documents:
Providing complete and accurate documentation can help speed up the disability application process and reduce the need for additional follow-up visits.
What time do SSA offices open in Massachusetts?
Most SSA offices in Massachusetts open at 9:00 AM, Monday through Friday. However, hours may vary slightly by location, so it is advisable to check your local office before visiting.
What is the best time to visit an SSA office?
SSA offices are typically busiest on Monday mornings, early in the month, and at the beginning of the day. Visiting mid-week, such as Tuesday through Thursday, may help minimize wait times.
Do I need an appointment to visit an SSA office?
Walk-ins are generally allowed, but scheduling an appointment is strongly recommended. Appointments help reduce waiting times and ensure you receive faster service.
Should I apply for disability benefits online or in person?
You can apply online or in person. Visiting your local Massachusetts SSA office may be helpful if you need guidance, have detailed questions, or want assistance completing your application correctly.
Which SSA office should I visit?
You should visit the SSA office closest to your home address. If necessary, you may visit another nearby office. Keeping detailed records of your visit — including the office name, representative, and date — can be useful for future reference.
Do SSA offices in Massachusetts have document drop boxes?
Some SSA offices provide secure drop boxes for document submission, but availability may vary by location. Contact your local office in advance to confirm whether this service is offered.
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