Massachusetts Social Security Office

Published on February 27, 2026


If you have questions about Social Security benefits, you may be referred to the national SSA helpline or the official website. However, your local Social Security Administration (SSA) office in Massachusetts can often provide more direct, in-person assistance. Whether you need to check the status of your disability claim, apply for SSI or SSDI benefits, update personal information, or schedule an appointment, contacting your nearest SSA office is usually the most effective option.

To support Massachusetts residents, a complete directory of SSA offices across the state is available. This directory includes office addresses, business hours, phone numbers, and fax numbers, making it easier to locate and contact your local SSA office. Visiting or calling your nearest office can help ensure you receive accurate information and timely support regarding your Social Security benefits.

Attleboro

106 Pleasant St 

Attleboro, MA 02703

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (888) 655-6469

Fax Number: (833) 926-1854


Boston

10 Causeway St Rm 148

Boston, MA 02222

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (866) 964-7311

Fax Number: (833) 515-0457


Brockton

30 Christy Dr

Brockton, MA 02301

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (888) 717-1524

Fax Number: (833) 902-2518


Cambridge

10 Fawcett St 1St Flr

Cambridge, MA 02138

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (888) 527-9340

Fax Number: (833) 515-0461


Dorchester

115 Freeport St

Dorchester, MA 02122

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (866) 931-2550

Fax Number: (833) 926-1845


East Falmouth

48 Research Rd Technology Park

East Falmouth, MA 02536

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (855) 881-0212

Fax Number: (833) 950-3254


Fall River

400 North Main St 

Fall River, MA 02720

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (866) 964-3967

Fax Number: (833) 902-2524


Fitchburg

881 Main St 1St Floor Philbin Fed Bldg

Fitchburg, MA 01420

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (877) 319-0728

Fax Number: (833) 902-2520


Framingham

One Clarks Hill Ste 101

Framingham, MA 01702

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (844) 587-1390

Fax Number: (833) 926-1862


Gardner

354 Main St Ste 2

Gardner, MA 01440

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (844) 371-8116

Fax Number: (833) 436-4143


Hanover

198 Columbia Rd Ste 1

Hanover, MA 02339

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (877) 444-6898

Fax Number: (833) 950-3252


Haverhill

367 Main St 

Haverhill, MA 01830

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (866) 964-4324

Fax Number: (833) 926-1856


Holyoke

200 High St 2Nd Fl

Holyoke, MA 01040

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (877) 480-4989

Fax Number: (833) 902-2526


Hyannis

Suite 4 100 Independence Dr

Hyannis, MA 02601

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (866) 467-0440

Fax Number: (833) 926-1864


Lawrence

439 S Union St Ste 106 A

Lawrence, MA 01843

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (877) 669-3127

Fax Number: (833) 902-2522


Lowell

151 Warren St Ste 300

Lowell, MA 01852

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (877) 746-9850

Fax Number: (833) 902-2510


Lynn

140 Union St 

Lynn, MA 01901

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (866) 366-7792

Fax Number: (833) 902-2508


Malden

192 Commercial St

Malden, MA 02148

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (866) 596-8598

Fax Number: (833) 926-1839


New Bedford

53 North 6Th St Hastings Keith Fed Bld

New Bedford, MA 02740

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (866) 964-7413

Fax Number: (833) 902-2516


North Adams

96 Marshall St

North Adams, MA 01247

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (877) 319-5709

Fax Number: (833) 950-3260


Norwood

One Edgewater Dr Ste 102

Norwood, MA 02062

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (866) 563-9533

Fax Number: (833) 926-1860


Pittsfield

78 Center St Federal Bldg Ste 101

Pittsfield, MA 01201

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (866) 446-7111

Fax Number: (833) 902-2514


Quincy

1515 Hancock St Ste 305

Quincy, MA 02169

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (866) 593-4392

Fax Number: (833) 926-1843


Roslindale

4238 Washington St 

Roslindale, MA 02131

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (866) 331-9173

Fax Number: (833) 950-2342


Roxbury

10 Malcolm X Blvd 

Roxbury, MA 02119

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (855) 278-4195

Fax Number: (833) 515-0463


Salem

35 Congress St Ste 101

Salem, MA 01970

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (866) 248-2394

Fax Number: (833) 926-1841


Springfield

70 Bond St

Springfield, MA 01104

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (866) 964-5061

Fax Number: (833) 515-0459


Taunton

104 Dean St 

Taunton, MA 02780

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (877) 505-4546

Fax Number: (833) 950-2344


Waltham

135 Beaver St Ste 120

Waltham, MA 02452

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (877) 457-1737

Fax Number: (833) 873-4342


Worcester

51 Myrtle St Madison Place

Worcester, MA 01608

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (866) 331-9069

Fax Number: (833) 902-2511

How to Apply for Disability Benefits at a Massachusetts SSA Office

If you are applying for SSDI benefits in Massachusetts without legal representation, visiting an SSA office can help make the process smoother. SSA representatives can answer general questions, explain eligibility requirements, and assist you in completing your disability application accurately. While SSA staff cannot provide legal advice, they can help ensure your forms are properly filled out and explain what to expect after submission.

Before visiting your local SSA office, it is recommended that you schedule an appointment, carefully review application requirements, and gather all required documentation. Being prepared can help reduce delays and improve the overall efficiency of your visit. If you are filing for disability benefits or managing an appeal, experienced disability lawyers in Massachusetts can assist in organizing your documentation and strengthening your claim.

Documents to Bring to Your SSA Appointment in Massachusetts

When visiting an SSA office in Massachusetts, bring the following important documents:

  • Social Security Number: Your Social Security card or official proof of your SSN.
  • Proof of Age: Birth certificate, passport, or government-issued photo identification.
  • Proof of Residence: Lease agreement, mortgage statement, utility bill, or official mail showing your Massachusetts address.
  • Proof of Income: Recent pay stubs, tax returns, bank statements, or other financial documentation.
  • Proof of Resources: Information about bank accounts, investments, property, and other assets.
  • Medical Records: Medical reports, treatment records, diagnostic test results, and contact information for doctors, hospitals, and clinics.
  • Work History Information: Details about prior employment, including employer names, job duties, and dates worked.

Providing complete and accurate documentation can help speed up the disability application process and reduce the need for additional follow-up visits.

FAQs Massachusetts SSA Offices

What time do SSA offices open in Massachusetts?

Most SSA offices in Massachusetts open at 9:00 AM, Monday through Friday. However, hours may vary slightly by location, so it is advisable to check your local office before visiting.

What is the best time to visit an SSA office?

SSA offices are typically busiest on Monday mornings, early in the month, and at the beginning of the day. Visiting mid-week, such as Tuesday through Thursday, may help minimize wait times.

Do I need an appointment to visit an SSA office?

Walk-ins are generally allowed, but scheduling an appointment is strongly recommended. Appointments help reduce waiting times and ensure you receive faster service.

Should I apply for disability benefits online or in person?

You can apply online or in person. Visiting your local Massachusetts SSA office may be helpful if you need guidance, have detailed questions, or want assistance completing your application correctly.

Which SSA office should I visit?

You should visit the SSA office closest to your home address. If necessary, you may visit another nearby office. Keeping detailed records of your visit — including the office name, representative, and date — can be useful for future reference.

Do SSA offices in Massachusetts have document drop boxes?

Some SSA offices provide secure drop boxes for document submission, but availability may vary by location. Contact your local office in advance to confirm whether this service is offered.