Hawaii Social Security Office

Residents of Hawaii who need assistance with retirement, SSI, or disability benefits can visit their local Social Security Administration (SSA) office for in-person support. Whether you are applying for SSDI, checking the status of a claim, requesting a replacement Social Security card, updating personal information, or filing an appeal, your nearest SSA office in Hawaii can help guide you through each step of the process.

SSA field offices are located in several areas across Hawaii, including cities such as Honolulu, Hilo, Wailuku, and Lihue. A statewide office directory allows residents to find updated addresses, phone numbers, and operating hours for the SSA office closest to them. Contacting your local office can help ensure you receive accurate information and assistance specific to your case.

Hilo

111 E Puainako St Ste 710

Hilo, HI 96720

Hours: Monday - Friday 8:30AM - 3:30PM

Phone Number: (855) 572-4860

Fax Number: (833) 950-2766

Honolulu

300 Ala Moana Blvd Rm 1114 Fed Bldg

Honolulu, HI 96850

Hours: Monday - Friday 8:30AM - 3:30PM

Phone Number: (855) 572-4879

Fax Number: (833) 950-2764

Kapolei

970 Manawai St

Kapolei, HI 96707

Hours: Monday - Friday 8:30AM - 3:30PM

Phone Number: (855) 572-4866

Fax Number: (833) 950-2742

Lihue

4334 Rice St Ste 105

Lihue, HI 96766

Hours: Monday - Friday 8:30AM - 3:30PM

Phone Number: (855) 572-4842

Fax Number: (833) 950-2768

Wailuku

2200 Main St Ste 125

Wailuku, HI 96793

Hours: Monday - Friday 8:30AM - 3:30PM

Phone Number: (855) 572-4863

Fax Number: (833) 950-2740

Applying for Disability Benefits in Hawaii

If you plan to apply for Social Security Disability Insurance (SSDI) or Supplemental Security Income (SSI) in Hawaii, visiting a local SSA office can help you understand the eligibility requirements and documentation needed for your application. SSA representatives can walk you through the application process, review your paperwork, and answer questions about completing the required forms. While they cannot provide legal advice, they can help ensure your application is submitted correctly.

Before visiting an SSA office, it is recommended to schedule an appointment and gather all necessary documents ahead of time. Being well prepared can help reduce delays and allow your disability claim to move through the process more smoothly. For complicated cases or appeals, consulting with disability attorneys in Hawaii may also provide valuable guidance and representation throughout the disability claims process.

What to Bring to Your SSA Appointment in Hawaii

To help make your visit smooth and efficient, bring the following documents:

• Social Security Number: Social Security card or official proof of your SSN
• Proof of Age: Birth certificate, passport, or government-issued ID
• Proof of Hawaii Residency: Utility bill, lease agreement, mortgage statement, or official mail showing your current address
• Income Documentation: Recent pay stubs, W-2 forms, or federal tax returns
• Resource Information: Bank statements, property ownership records, and investment documentation
• Medical Evidence: Doctor’s reports, treatment history, test results, prescriptions, and contact details for healthcare providers
• Work History: Employer names, job titles, job descriptions, and employment dates (generally covering the past 15 years)

Providing complete and accurate documentation can help reduce delays and prevent additional information requests during the review process.

FAQs Hawaii SSA Offices

What are SSA office hours in Hawaii?
Most SSA offices are open from 9:00 AM to 4:00 PM, Monday through Friday. However, hours may vary by location, so it is best to confirm with your local office before visiting.

Do I need an appointment?
Appointments are strongly recommended. While some offices accept walk-ins, scheduling an appointment usually reduces wait times and ensures a more efficient visit.

When is the least busy time to visit?
Mondays and the first week of each month are typically the busiest. Visiting mid-week, especially Tuesday through Thursday mornings, generally results in shorter wait times.

Can I apply for disability benefits online?
Yes. You can apply for SSDI or SSI online through the official SSA website. However, visiting an SSA office may be helpful if you need assistance with the application or have questions about required documentation.

How can I find the nearest SSA office in Hawaii?
You can use the Hawaii SSA office locator tool to search by ZIP code or city. It provides updated office addresses, contact numbers, and hours of operation for the location most convenient for you.